Ernie & Joe: Crisis Cops

Through their daily encounters, the film offers a compassionate look at what can happen when law enforcement approaches crisis with patience, empathy, and human connection. Ernie and Joe’s work represents a different model of policing, one centered on listening, de-escalation, and helping people access care instead of entering the criminal justice system.

Director Jenifer McShane was drawn to this story after seeing, through her previous film Mothers of Bedford, how many people with untreated mental illness end up behind bars. When she learned about the innovative work of SAPD’s Mental Health Unit and met Ernie and Joe, she saw a powerful example of officers working to create a more humane response. The film highlights a form of jail diversion that supports not only people in crisis, but also their families and communities.

SXSW 2019 Film Festival - Special Jury Recognition Empathy in Craft
Independent Film Festival Boston Grand Jury Winner Documentary Feature
2019 Berkshire International Film Festival Official Selection
Official Selection Nantucket Film Festival 2019
AFI Docs Official Selection
Official Selection Traverse City Film Festival
Audience Award Runner-Up Woods Hole Film Festival 2019
Aspen Mountain Film Festival 2019 Selection
Official Selection Middlebury New Filmmakers Festival 2019
Best Documentary Feature, Port Townsend Film Festival 2019
Doctober Official Selection
Official Selection Woodstock Film Festival 2019
Official Selection Nashville Film Festival 2019
2019 Official Selection Heartland International Film Festival
Official Selection - Dallas DocuFest - Dallas VideoFest 32
Santa Fe International Film Festival 2019 Official Selection
Official Selection Naples International Film Festival 2019
Cork Film Festival Official Selection 2019
Official Selection Hot Springs Documentary Film Festival 2019
Official Selection Doc NYC 2019
Official Selection 2019 newport FILM
Rocky Mountain Women's Film Festival Official Selection 2019
San Antonio Film Festival Official Selection 2019
2019 Official Selection Rome International Film Festival

The film has received generous support from the IDA Enterprise Documentary Fund, Fork Films, The David & Lura Lovell Foundation, The Texas Mental Health Collaborative, the Connecticut Office of the Arts, and LEF Foundation.